Refund Policy

Dear Customer,

 

Thank you for contacting us with concerns about our refund policy. We understand you may have questions about whether your situation qualifies for a refund, and we're here to help.

 

If the item you purchased is now sold out and we cannot fulfil your order, you may receive a full refund. Additionally, suppose verification of your payment information is required, and we do not receive your response or consent within two days. In that case, Our System will automatically trigger the refund process within 24 hours. Likewise, if your payment does not match the price on our website and is not resolved within two days, you are entitled to a refund.

 

If you encounter any issues with the refund process, please email [email protected] and include your order number and payment details. This will enable us to process your request more quickly. Once we receive your application and all required information, we will review it to determine if a refund is possible.

 

Please note that once a refund is approved, it may take several business days for the refund amount to appear in your account.

 

We would like to remind you that there are no refunds if the product is found cheaper elsewhere, if you change your mind after purchasing, or if the order has already been delivered.

 

If there are any other circumstances not mentioned here that you feel require a refund, please feel free to contact our customer support team for further instructions.

 

We appreciate your understanding and are committed to providing you with the best service.

 

Sincerely,

GGWTB Customer Support Team